As an older person, I was worried about falling, especially the possibility of tripping over my dog. Neil designed a workout routine for balance. He was very patient as I gradually learned the movements. It has helped me when my dog suddenly panics while we are out walking. Neil also noticed an issue with one of my shoulders, the result of too many years of carrying heavy objects. He researched various routines to address this issue. He did not give up and found a solution. Anyone who trains with Neil is fortunate. He is kind and truly cares about you.